Privacy Statement

This Privacy Policy explains how we collect, use, store and protect personal information when you register, play or interact with Boaboa Casino. We respect your privacy and aim to be clear about what data we handle, why we need it and the choices you have. This page covers the main types of information we collect, how we use it, how it is protected and how you can manage your data.

Types of data we collect

We collect information you provide directly, technical details from your device and transactional records linked to your account. We only collect data needed to provide services, maintain accounts and meet legal requirements.

Personal data

Personal data includes name, date of birth, address, email, phone number and identity documents where verification is required. This data is used to create and manage your account, verify identity, prevent fraud and comply with applicable rules.

Technical data

Technical data comprises IP address, browser type, device identifiers, log files and location data inferred from your connection. We use this information to secure accounts, deliver the site correctly on your device and improve performance.

Transactional data

Transactional data covers deposits, withdrawals, bets, game activity and bonus activity. We store records of your transactions to manage payments, process requests and maintain an auditable history of account activity.

How we use information

We use your data to operate your account, process payments, provide customer support, assess eligibility for services and detect suspicious activity. We may also use aggregated or anonymised information for analysis and service improvement. We do not use personal data for marketing without your consent.

Data protection practices

We protect personal data using industry-standard technical and organisational measures. Access to information is limited to authorised staff and service partners who need it to perform their duties. We employ encryption for data in transit and secure storage measures for data at rest.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, keep you logged in, personalise content and measure site usage. You can manage cookie settings through your browser or via provided preference controls. Some features may not work properly if cookies are disabled.

User rights

You have the right to access the personal data we hold about you, request correction of inaccurate information and ask for deletion where applicable. You may also object to certain processing and request restriction of processing in limited circumstances.

Access, correction and deletion

To request access, correction or deletion, contact our customer support through your account interface. We will verify your identity before responding and will inform you about any actions we take. Certain information may remain where required for legal compliance or to resolve disputes.

Information sharing and third parties

We may share data with payment processors, identity verification services, fraud prevention partners and other service providers who help operate the service. These partners are authorised to use your data only for the purposes we specify. We do not sell your personal data.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified to you through your account. Please review this policy regularly to stay informed about how we handle your information.