Responsible Gambling
We take responsible gambling seriously and are committed to keeping play safe and under control. We want everyone to enjoy their time with us, so we provide straightforward tools, clear limits and practical advice to help you manage your activity. If you ever feel play is getting out of hand, we encourage you to use the options below or seek professional help.
Player protection principles
We operate on simple principles: protect minors, prevent problem play, and respect player choices. We require age verification and identity checks where necessary, and we review accounts that show unusual patterns. Our approaches are aimed at reducing harm while allowing responsible players to enjoy our services.
Activity-control tools
You can manage your account activity directly from your profile. Controls are designed for quick setup and immediate effect so you can tailor play to your needs.
Available tools
- Deposit limits: set daily, weekly or monthly caps.
- Time limits: set session timers and daily play windows.
- Loss limits: cap total losses over a chosen period.
- Cool-off periods: temporary breaks from play for a fixed number of days.
Deposit limits
Deposit limits help you control spending. You can choose a daily, weekly or monthly limit in your account settings. Changes to lower limits are applied immediately. Increases may be subject to a cooling-off period for your protection.
Loss limits
Loss limits let you cap the amount you are prepared to lose over a set period. When the limit is reached, further play is blocked until the limit period ends or you adjust the setting following any required waiting period.
Time limits
Session timers and daily play limits help prevent extended play. You can set automatic reminders and maximum session lengths. When a limit is reached you will be logged out or prevented from starting a new session, depending on the option you choose.
Self-exclusion
If you need a longer break you can request self-exclusion. Self-exclusion blocks your access for the selected period and prevents account reactivation until the exclusion ends. Support staff can explain the process and confirm the exclusion on request.
Signs of problematic behaviour
Warning signs include chasing losses, spending more than intended, changes in sleep or work patterns, sudden secrecy about play, or borrowing money to gamble. If you notice any of these signs in yourself or someone close to you, consider using the control tools or seeking advice.
Tips for maintaining control
Set budgets before you play, use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or impaired, and review your account activity regularly. Treat gambling as entertainment, not a way to make money.
Professional help and support organisations
If you need further assistance, please consider speaking to a trained counsellor or an accredited support organisation. Professional services can provide confidential advice and practical steps for safer play. If you prefer, contact our support team for guidance on available tools and how to use them.